Leadership & Professional Development
Leadership & Professional Development

"I believe that if you show people the problems and you show them the solutions they will be moved to act." – Bill Gates

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All time zones are listed as CST

Leadership & Professional Development

We have developed a day of seminars to help you build on your personal strengths and solidify your knowledge in ways that will drive your success.  Whether you are a Human Resource or Business Analysis professional, Project or IT Service Manager, or a new or seasoned business leader, the Center for Leadership and Development is committed to your professional growth and to the improvement of your organization.

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Leadership and Development

8:30am - 9:30am CST: Essential Skills for entry level supervisors
Are you a new supervisor? Does the challenge of leadership seem overwhelming? In this webinar, we will discuss some of the biggest challenges that new supervisors face when they take control of a team. Some of the issues we will discuss include: how to build trust, how to earn the respect of your team members, how to handle disciplinary issues, how to build your team, and how to implement coaching and mentoring.
9:45am - 10:45am CST: The administrative professional's guide to writing essentials
Let’s face it, unless you are an English teacher, the rules of grammar and writing, especially in the workplace, can be highly confusing. Whether we like it or not, people judge us by the quality of written correspondence. Learn how to navigate through those challenges, whether it be proper E-mail etiquette or when and how to properly use a semi-colon. This webinar will demystify some of the rules of writing to ensure clear communication with colleagues and customers.
11:00am - 12:00pm CST: 20 Ways To Improve Your Presentation Skills
Presentations generally fill an audience with dread as they face the prospect of a drab presenter who simply reads from a script or a seemingly ceaseless barrage of slides and bullet points. Presentations give you, the presenter, an opportunity to tell a story and engage your audience in meaningful ways. Join us for this webinar where we will show you 20 simple and effective methods to set yourself apart as a dynamic presenter.
12:15pm - 1:15pm CST: Appreciative Inquiry: Processes and Application
Appreciative Inquiry is the art of approaching a topic (whether it be change, process improvement or just everyday life) in the mindset of "what's good and how can I make it better?" instead of "what's broke and how do I fix it?"
1:30pm -2:30pm CST: Emotional Intelligence: Develop your soft skills
Everyone is faced with workplace challenges which can inhibit their ability to think clearly and logically when dealing with colleagues or issues. Using emotional intelligence, one can manage their own emotions, as well as the emotions of others. This webinar will introduce you to emotional intelligence, how to harness emotions and use them for tasks such as thinking and problem solving, and the ability manage both your own emotions and the emotions of others. Learn how to use your emotions to your advantage!
2:45pm - 3:45pm CST: Training for Conflict Resolution
Conflict is everywhere, it is simply a part of life, and the workplace is certainly not an exception. How can we not only accept that conflict occurs, but work to resolve the issues between workers so it does not limit our productivity? In this webinar we will explore the basics of conflict resolution and provide tools that can be used to rein in those workplace squabbles that derail our thinking, slow production, and sometimes, cause morale issues.
4:00pm- 5:00pm CST: Effective Communication: Barriers and Strategies
People often don't realize that your voice inflection and body language are paramount in communication. Non-verbal and para-verbal communication make up 93% of any message received. This topic discusses how to make the most out of communication, with a focus on making sure our non-verbal communication parallels the message we are intending to deliver.
Leadership & Development
Enroll in a Leadership & Development Class

In this course, students will learn to improve their focus, prioritize tasks, identify and avoid obstacles to staying on track, and develop strategies to get the most out of their time.

From developing an inspiring vision and empowering members to reach it to meeting deadlines and evaluating results, in this course you will learn the skills needed to successfully transition into an IT manager role.

This course will help students develop authentic leadership qualities that motivate and drive others to reach their full potential, and become the transformational leaders of the future.

Leadership & Development
Enroll in a Leadership & Development Class

In this course, students will explore the background and techniques of customer interactions.

In this course, students will gain the support, best practices, and knowledge needed to develop well rounded, fair and confident managers.

This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.

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